What is an eSIM and how does it work for travel to Puerto Rico?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. For Puerto Rico, it enables you to stay connected easily without worrying about roaming charges or switching out SIM cards.
Can I use an eSIM in Puerto Rico?
Yes! eSIMs work in Puerto Rico, and you can use them to access mobile data for internet browsing, navigation, and communication while traveling.
How do I check if my phone is compatible with eSIM for Puerto Rico?
To use an eSIM in Puerto Rico, your phone must be eSIM-compatible. Check your phone's specifications or settings to verify if it supports eSIM functionality. Popular devices like newer models of iPhones and Android phones generally support eSIM.
How do I activate my eSIM for Puerto Rico?
You will receive an activation QR code after purchasing your eSIM plan. Simply scan this code in your phone’s settings to activate the data plan. You can choose to activate the plan immediately or upon arrival in Puerto Rico.
Can I manage my eSIM plan for Puerto Rico through an app?
Yes, you can easily manage your eSIM data plan through our app or online portal, allowing you to monitor your usage, upgrade your plan, or check your balance at any time.
What are the available data options for eSIM in Puerto Rico?
We offer a range of data plans tailored to your needs, from smaller 1GB plans for short trips to larger plans up to 20GB for extended stays or unlimited. Choose the plan that suits your travel duration and data usage.
Can I use my eSIM for multiple devices while in Puerto Rico?
Yes, you can use your eSIM for multiple devices by setting up a hotspot on your phone and sharing your data with other devices like tablets or laptops.
How fast is the internet with an eSIM in Puerto Rico?
eSIM data plans provide fast, reliable internet with access to 4G LTE and 5G networks, depending on the local network coverage. This ensures smooth browsing and streaming experiences.
Can I make calls and send SMS messages with my eSIM in Puerto Rico?
eSIMs primarily provide data services. While you can use apps like WhatsApp, Skype, or FaceTime for calling and messaging, traditional calls and SMS aren’t supported unless you use a VoIP service.
Does my eSIM work in all cities across Puerto Rico?
Yes, eSIMs offer nationwide coverage, with high-speed internet available in major cities and popular tourist destinations. Coverage quality may vary depending on the local network provider.
Can I share my eSIM data with family and friends?
Yes! You can share up to 1GB of data per day with others by setting up a personal WiFi hotspot. This is great for connecting multiple devices or sharing data with fellow travelers.
How will I receive my eSIM for Puerto Rico?
After your purchase, your eSIM QR code will be delivered instantly to your email or via WhatsApp. You can then scan the code to install your plan directly on your phone.
How soon will I receive my eSIM after purchase?
Your eSIM will be delivered immediately after purchase, ensuring you have access to data right when you need it.
Can I switch my eSIM plan if I need more data during my trip to Puerto Rico?
Yes! If you run out of data or need to upgrade your plan, you can easily switch to a higher data plan through our app or website.
What should I do if my eSIM isn’t working while I’m in Puerto Rico?
If you encounter any issues, try restarting your device or re-scanning the activation QR code. If the problem persists, our 24/7 customer support is here to assist you via chat or email.
Can I use my eSIM for multiple destinations during my Puerto Rico?
Yes, if you have a multi-destination plan, your eSIM will automatically work in covered areas across Puerto Rico.
What happens if I activate my eSIM before arriving in Puerto Rico?
If you activate your eSIM before arriving in Puerto Rico, your data plan will begin using data immediately. It’s best to activate once you arrive to ensure you don’t use up data before your trip.
Do I need to worry about roaming charges in Puerto Rico?
No! With an eSIM from eSIMlii, you won’t face any roaming charges. Your plan is prepaid, so there are no surprises when it comes to costs.
How can I contact customer support if I have issues with my eSIM?
If you need assistance with your eSIM, our customer support team is available 24/7 via chat, email, or phone. We’re here to help with any questions or technical issues.
